FAQs

Feel free to reach out to us at irisguigui@gmail.com if you have any questions! We’ll update the FAQs regularly.

1 Q: How are your squishy toys made?
A: Momocheese squishy toys are handcrafted using high-quality silicone materials to ensure each toy is safe and durable.

2 Q: Do you accept custom orders?
A: Yes, we offer customization! You can choose colors and designs to make your squishy toy unique. For inquiries, contact us at irisguigui@gmail.com.

3 Q: How do I change the bag for my squishy toy?
A: For a detailed tutorial, please check out my YouTube channel @momocheese-squishy!

4 Q: How do I clean my squishy toys?

A: Simply wash them with warm water and mild soap, then let them air dry. Avoid using strong cleaning agents!

5 Q: How long does it take for my order to ship?
A: Most orders are shipped within 3-5 business days, but shipping times may vary based on order volume.

6 Q: Do you offer international shipping?
A: Yes, we do! You can select your country at checkout to see shipping costs and estimated delivery times.

7 Q: How to Differentiate Food-Grade Silicone from TPR?

• Safety: Food-grade silicone is rigorously tested to be non-toxic and odorless, making it safe for direct food contact. In contrast, TPR is typically derived from petroleum and does not meet food safety standards.

• Texture: Food-grade silicone boasts a smooth, delicate feel, while TPR has a slightly rubbery texture.

• Temperature Resistance: Food-grade silicone performs reliably over a wider temperature range, ensuring stable performance.

• Ease of Cleaning: With its non-staining surface, food-grade silicone is easier to clean and maintain.

Rest assured, all of our squishy toys are carefully selected and crafted using safe, food-grade silicone, guaranteeing you the highest quality and a worry-free experience.